What leads a vet to become one or the other is probably a mix of factors, including personality type, sociability and the training they received in school. Some might assume that, under a paternalistic style (with the doctor taking the reins) clients can be shuttled in and out more quickly and efficiently. Kay says studies have shown that’s not the case.
Readers who shared their thoughts on what makes for the ideal veterinarian seemed to prefer the relationship centered style, even if they didn’t call it by name. They want a vet who comes across as warm, and a vet who listens. “No vet can possibly know as much about my dogs as I do, from living with and observing them closely day by day,” said a reader named Lynda. “That’s okay—I don’t expect the vet to know that—but I do expect the vet to listen to me and take my observations and instincts into account in the diagnosis.”
That, she added, “requires a third characteristic—not too heavy on the ego, please. I don’t want a vet who tries to play God or take over my primary responsibility for my dog’s well-being. I want someone who doesn’t feel threatened by my input.”
“A good vet is a professional who outright would let a dog lick her, a cat be her hissy self [and] a pet parent speak about their furry four-legged child before coming up with conclusions,” said a reader named Carmen. “A vet should love what she is there for, the pets …”
Several commenters said the ideal vet doesn’t let rules or protocol trump compassion, and isn’t so wrapped up in cutting-edge technology that he or she gives no credence to more natural treatments.
“I appreciate a vet who is willing to work with me and consider both clinical and alternative healing, which includes holistic and palliative care in certain circumstances,” said a reader named Marilyn. “I believe my companion animals, much as humans, want to be with their loved ones and not in a hospital cage during their final days/ hours. I think vets are, at times, too wedded to vet-school protocols to the exclusion of the human-animal bond. Pity.”
A reader named Susan in Tucson said she’d never forget how her veterinarian let her lay on the floor with her dog Luka as he received IV fluids in a last ditch effort to save his life.
“Her heart is so big that she knew if I could do this myself, it would mean the world to my big mama’s boy, and it would mean everything to me. He was very ill with chronic kidney disease, which [had been] diagnosed the day before, though [he was] only six years old. The next day, I had to make the hardest decision ever, and I’d not have been able to do it without her. I spent another couple of hours in a private room, talking quietly to Luka, my Malamute, and then we did have to let him go.”
Several commenters said they seek veterinarians who feel a connection with the dogs they treat, the humans they encounter and the community they’re in. A vet who volunteers his or her services to help less fortunate dogs is seen as one who likely has the compassion and dedication they’re looking for.
“Two things stand out for me,” wrote Tom. “I want a vet (and have one, thankfully) who knows about all the shiny new diagnostic tests s/he can perform, and who doesn’t recommend them just because they exist … Second, I want my vet to be active in animal welfare. Frankly, I think the veterinary community at large has been strangely, sadly absent from the humane movement— at least in any organized way. At best, that’s a huge lost opportunity to improve the conditions of the companion animals whose brethren they treat, and to end unnecessary shelter euthanasia.”
A reader named Nina echoed those opinions: “I look for someone who defines what they do as a service rather than strictly a business. They show compassion and respect for all animals and their families. The vet volunteers his or her services at an affordable clinic; they board and protect pets of abused women while [the women] are looking for a new, safe home; they get involved in community fundraisers … This way of seeing and operating in the world informs everything they do— from hiring staff who are knowledgeable, kind and efficient to encouraging their clients to make informed decisions about issues such as vaccinations and other treatments.